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Here at Stealth, DHP Family Ltd we love welcoming you for some of the biggest gigs, club nights and festivals that Nottingham has to offer. We are committed to protecting and respecting your privacy. This privacy notice outlines how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.
Contact Details
Name: Stealth, DHP Family Ltd
Address: Masonic Place, Goldsmith Street, Nottingham, NG1 5JT
Phone Number: 0115 823 3173
Our legal registered address: 2 Lace Market Square, Nottingham, NG1 1PB
(Registered Company Number: 00259388).
If you have any questions or concerns at any time, please do not hesitate to contact us at the address above or by contacting us at datamanager@dhpfamily.com.
Last updated: 20th December 2023
For the purpose of this Privacy Policy:
When you register for our services or otherwise submit personal data to us, we may associate other non-personal data (including non-personal data we collect from third parties) with your personal data. In such instance, we will treat any combined data as your personal data until such time as it can no longer be associated with you or be used to identify you.
| Personal Data Collected | Why / how we collect this data | How long do we keep this data for |
| Your Name (First and Last) | We’re all friends here and it is important to us that we address you like a friend so you can have a pleasant and personal experience with us, we can’t do that without your name.
We collect this data via: · Our mailing lists (both online and in person), purchase of services, contacting us via email or contact form · Recruitment or employment responsibilities · Accident reports and investigations
|
We keep this for up to 8 years after your last interaction with us.
We only keep personal data obtained for accident reports for up to 3 years since the accident date.
|
| Home Address, Town, city, postcode | A key bit of information we need to send out any information for a gig to your home address.
We collect this data via: · Purchase of services and entering into competitions · Accident reports and investigations |
We will keep this personal data for 8 years from your last purchase date.
If you have given us your address for a competition, we will use this to send you your prize and then delete your personal data. |
| Email Address | We use your email address to send all the important information for shows you have booked tickets for, for example, cancellation or change in door times.
If you have opted in to receive marketing emails from us then we will us we will use it to keep you up to date with everything going on at Stealth, promotional offers and discounts.
We collect this data via: · Our mailing lists (both online and in person), purchase of services, contacting us via email or contact form · Recruitment or employment responsibilities
|
We will keep this personal data for up to 8 years after your last interaction with us.
You can unsubscribe to emails from us at any time by clicking the ‘unsubscribe’ button at the bottom of any email we send you; or by emailing / writing to us with your details. |
| Contact Details | We use your contact number to send you reminders and promotional texts for future events, sometimes even free drinks and upgrades.
Please note we have to pass your mobile number onto an external, third party, company who send our text messages on our behalf.
We collect this data via: · Our mailing lists (both online and in person), purchase of services, contacting us via email or contact form · Recruitment or employment responsibilities · Accident reports and investigations
|
We keep this personal data for up to 8 years since your last interaction with us.
We only keep personal data obtained for accident reports for up to 3 years since the accident date. |
| Date of Birth | This is to help us get a better understanding of our audience and to send you information about the gigs we think you will like!
By signing up to our mailing list or buying a ticket you are confirming that you are over the age of 13. If this is not the case, please email datamanager@dhpfamily.com to have your details removed. We also use your date of birth to make sure we’re not sending you any promotions related to alcohol if you are under the age of 18.
We collect this data via: · Our mailing lists (both online and in person), purchase of services, contacting us via email or contact form · Accident reports and investigations |
As your date of birth remains the same we will hold this information for as long as you’re opted into our mailing lists (we will check in with you regularly to confirm you still want to be on our database).
We only keep personal data obtained for accident reports for up to 3 years since the accident date. |
| Musical Interests | The reason you are here in the first place! This information is important so that we can keep you up to date on the events that matter most to you.
We collect this data via: · Signing up / opting for our mailing list (both online and in person)
|
We realise people’s interests change regularly, we keep this data on file for 8 years, but you can update your preferences at any time by getting in contact here with your name, email address and changes in preferences. |
| Internet Protocol (IP) and Device type and/or characteristics | Like most companies we have Cookies installed on our website so that we can track visitors. We use Cookies to target adverts at people online who have visited our website. For more information on this please see our Cookies Policy here.
We also see information such as the device you use to access our website, and this helps to inform us on how to provide the best customer experience for you.
We collect this data via: · Our online websites and services · When using the Stealth Wi-Fi
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You can clear your Cookies at any point and details of how to do so can be found in our Cookies Policy. |
| Closed Circuit Television (CCTV), Audio Recordings and Body Worn Video | To assist in keeping members of the public, visitors, employees and contractors safe whilst on our premises. To help reduce crime and disorder on DHP Family premises, as per our licensing and contractual obligation. To improve crime detection and provide evidence in legal claims or prosecutions.
We collect this data via: · CCTV images both internally and externally at the premises, with some cameras also collecting audio recordings · Body worn video and audio recordings operated by our security contractors for accidents and incidents.
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CCTV is kept for a minimum of 31 days in normal circumstances. Data on the CCTV systems will be deleted after 3 months, if not already over written by the normal function of the CCTV system.
In accident and incident investigations CCTV and body worn video may be kept for 3 years, when part of legal proceedings or where we have reasonable grounds to expect they will form part of the legal proceedings. |
| Accident Records | We have a legal duty to record accidents and they form part of the information gathered by DHP Family. We use accident anonymised data to monitor safety performance within DHP Family operations.
We collect the following with data, with your consent: · Your first and last name · Contact number · Address · Date of birth · Any medical history which is relevant to your accident |
In accident and incident investigations CCTV and body worn video may be kept for 3 years, when part of legal proceedings or where we have reasonable grounds to expect they will form part of the legal proceedings.
We will remove personal information from records after 3 years, and in the event no legal proceedings are active. We will use anonymised data indefinitely or until it is no longer used in the monitoring safety to the company. |
| Recruitment and Employment | In order to comply with our contractual, statutory, and management obligations and responsibilities, we process personal data, including personal data from job applicants and employees.
Contractual Responsibilities: Our contractual responsibilities include those arising from the contract of employment. The data processed to meet these responsibilities includes, but is not limited to, data relating to: payroll, bank account, postal address, sick pay, leave, maternity pay, pension and emergency contacts. Management Responsibilities: The data processed to meet management responsibilities includes, but is not limited to, data relating to: recruitment and employment, training and development, absence, disciplinary, e-mail address and phone number. Management responsibilities are vital for the organisational functioning of DHP Family.
This data is collected via: · Your applications for our vacancies · Employee records · Your driving licence, where applicable |
When employed by us we will keep your data for your entire employment with us, and in the event you leave the company your data will be kept for 7 years. |
Disclosure of data to other bodies
The sharing of data is a primary business function. For example it may be necessary to share data with:
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent: In the event where you have provided your consent to receive marketing communications from us. You can withdraw your consent at any time by clicking the “unsubscribe” link at the bottom of an email from us.
(b) We have a contractual obligation: to carry out obligations arising from any contracts entered into between you and us.
(c) We have a legal obligation: In some cases, we may have a legal obligation to use or keep your personal data. For example, to allow us to comply with our licensing obligations or health and safety laws.
(f) We have a legitimate interest: where it is necessary to understand our customers’ needs so we can improve the services we provide. For example, we will rely on legitimate interest when we analyse what content has been viewed on our websites and social media, to determine how they are used. We carry out marketing analysis to determine what services may be relevant to the interests of our customers. In some cases, we may disclose your data to third parties and only when a Data Sharing Agreement is in place where we have a legitimate reason to do so.
Your Data Protection rights
Under data protection law, you have rights including:
If you would like to part ways for good, it will be a shame to see you go but we respect your decision (don’t worry, we will welcome you back anytime). We can delete all the data we hold on you and sever all ties, just get in touch with us to let us know but don’t forget to include your name, address, and/or email address when you contact us.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at datamanager@dhpfamily.com if you wish to make a request, or write to us using the following address:
DHP Family Ltd
St. Mary’s School
Plumptre Place
Nottingham
NG1 1LW
Tel: 0115 941 5840
Stealth website: https://www.stealthclub.co.uk/contact/
DHP Family Ltd website: https://www.dhpfamily.com/contact/
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at datamanagers@dhpfamily.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk